Privacy Policy
(Last updated: 02/04/2026)
Your Privacy Rights
RainEdge LLC, 5900 Balcones Drive, Suite 100, Austin, TX 78731 (the “Company”, “we”, or “our”), operated the website rainedge.com (further "RainEdge") respects the privacy of our users. This Privacy Policy is intended to describe for you the information we collect, how we may use that information, with whom we may share that information, and your choices about such uses and disclosures. We encourage you to read this Privacy Policy carefully when using our website or services or transacting business with us. By using our website, you are accepting the practices described in this Privacy Policy. If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.
Information We Collect About You
We may collect personal information that can identify you such as your name and email address. When you provide personal information through our website, the information may be sent to servers located in the United States and other countries.
Information you provide: We may collect and store any personal information you enter on our website, such as your name, address, email address, telephone number, credit card information, and other personally identifiable information. When you join RainEdge by requesting a free quote, you are opting in to receive emails from us or about RainEdge, other Company’s brands, one of our affiliates, or one of our 3rd party marketing partners. You can opt-out of notifications by replying to emails you have received, using the unsubscribe link in the email, or contacting us via email at support@rainedgegutter.com. Note: you cannot opt out of receiving certain administrative or legal notices from us.
Information from other sources: We may also obtain both personal and non-personal information about you from business partners, contractors and other third parties, such as updated delivery and address information, purchase history, and demographic information.
Use of Cookies and Other Technologies to Collect Information
We use various technologies, such as cookies and web beacons, to collect information from your computer and about your activities on our site. This information includes your IP address, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us, and the referring website address. We may allow third-parties, including our authorized service providers, advertising companies, and ad networks to display advertisements on our site. These companies may use cookies to collect information about users who view or interact with their advertisements. Our website does not provide any personal information to these third parties.
How We Use the Information We Collect
We may use information that we collect about you to:
- Provide products and services that you have requested;
- Manage your account and provide you with customer support;
- Perform research and analysis about your use of, or interest in, our products, services, or content;
- Communicate with you by email, postal mail, telephone and/or mobile devices or send newsletters, promotional offers, customer feedback surveys, and other relevant legal notifications about products or services that may be of interest to you either from us, our affiliates, our partners or third parties;
- Communicate with you via phone or email with regard to partially completed service requests;
- Develop and display content and advertising tailored to your interests on our site and other sites;
- Perform background screening, which may include the use of third parties or service professionals;
- Enforce our terms and conditions as stated in our Terms of Use;
- Manage our business;
- Perform functions as otherwise described to you at the time of collection.
Financial Information for Service Professionals
For service professionals, we may use financial or payment method information to process payment for any purchases made on our website, rebate, and other programs in which you elect to participate, to pre-qualify you for credit card and other offers that you might find of interest, to pre-qualify you to participate in our contractor network, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business.
With Whom We Share Your Information
We want you to understand when and with whom we may share personal or other information we have collected about you or your activities on our web site or while using our services. We do not share your personal information with others except as indicated below or when we inform you and give you an opportunity to opt out of having your personal information shared. We may share personal information with:
- Authorized service providers: We may share your personal information with our authorized service providers that perform certain services on our behalf...
- Marketing affiliates: When you are referred to us via a third party marketing affiliate...
- Service professionals: We match your information and service request against our list of service professionals...
- Business partners: When you make purchases, reservations or engage in promotions...
- Direct mail partners: From time to time, we may share our postal mailing list...
Other Situations: We also may disclose your information: in response to a subpoena... when we believe disclosure is appropriate... in connection with a substantial corporate transaction...
Any third parties to whom we may disclose personal information may have their own privacy policies...
Aggregated and Non-Personal Information
We may share aggregated and non-personal information we collect under any of the above circumstances...
How You Can Access Your Information
If you have an online consumer account with us, you can access and review your personal information by logging into your account...
Your Choices About Collection and Use of Your Information
At any time, you can choose to no longer receive commercial marketing or promotional emails...
How We Protect Your Personal Information
We take appropriate security measures... Please refer to the Federal Trade Commission’s website at https://www.consumer.ftc.gov...
Blogs, Bulletin Boards, Chat Rooms and Other Social Media Sites
We may provide areas on our websites where you can post information... Please note that whenever you voluntarily disclose personal information on public web pages...
Children’s Privacy
Our website is a general audience site, and we do not knowingly collect personal information from children under the age of 13...
Visiting Our Websites from Outside the United States
This Privacy Policy is intended to cover collection of information on our website from residents of the United States...
No Rights of Third Parties
This Privacy Policy does not create rights enforceable by third parties...
Changes to this Privacy Policy
We will occasionally update this Privacy Policy... We recommend that you check our website from time to time...
How to Contact Us
If you have any questions about this Privacy Policy... please contact us by email or postal mail as follows:
Privacy Policy Inquiry, RainEdge LLC, 5900 Balcones Drive, Suite 100, Austin, TX 78731 or email us at support@rainedgegutter.com.
Your California Privacy Rights
Legal Basis For Processing Personal Information
The Company collects personal information for business and commercial purposes including: enhancing the Company's products and services; fraud prevention; analytics; advertising enhancement; any other purpose not prohibited by applicable laws or privacy regulations, including the CCPA.
Categories of personal information the Company collects
The Company has collected the following categories of personal information from users within the last twelve (12) months:
- A. Identifiers. ... YES
- B. Personal information categories listed in the California Customer Records statute... ... YES
- C. Protected classification characteristics... ... NO
- D. Commercial information. ... YES
- E. Biometric information. ... NO
- F. Internet or other similar network activity. ... YES
- G. Geolocation data. ... YES
- H. Sensory data. ... NO
- I. Professional or employment-related information. ... NO
- J. Non-public education information... ... NO
- K. Inferences drawn from other personal information. ... NO
IN THE PRECEDING TWELVE (12) MONTHS THE COMPANY HAS DISCLOSED AND SOLD OBTAINED PERSONAL INFORMATION TO THIRD PARTIES, CONTAINED IN THE LIST OF MATCHED SOLAR PARTNERS CONTAINED IN THE END OF THE PRIVACY POLICY, FOR BUSINESS AND COMMERCIAL PURPOSES.